The twist nobody in the town hall expected
The man they came to argue with has been making their argument for a year.
Randy is the one who said ten times the mail means ten times the cost. Steiner has said the opposite, on the record, under oath, twice — and named the actual constraint: he cannot cut prices on his own. Rate authority sits with the Postal Regulatory Commission.
"We cannot cost-cut our way to prosperity."
Senate HSGAC, June 24, 2026
"Long-term stability requires growth in relevance, growth in volume, and growth in value to our customers and partners."
Senate HSGAC, June 24, 2026
"There are only three things any company can do to improve financial performance: sell more, adjust prices, and cut costs. We are looking at all three."
Senate HSGAC, June 24, 2026
"From the historic peak volume of 213 billion pieces per year in 2006 to 109 billion pieces today, we have lost over 104 billion pieces per year in our system."
Senate HSGAC, June 24, 2026
"The regulator puts pricing restrictions on us, requires we give 'work share' dollars back to our customers... they recently enacted an order that limits us to one price increase per year for our mailing services, a change that by their own math will cost us more than $700 million over five years. The regulator characterized the $700 million hit as 'small.'"
Senate HSGAC, June 24, 2026
